Warranty

If you have purchased a Zilmet branded product, you may be eligible for a warranty that covers any defects or malfunctions of the product for a certain period of time. To register for a warranty, you need to provide some details about yourself and the product you bought.

Zilmet vessels have a warranty period of 5 years.

Claims must be made within 5 years from date of manufacture.

The warranty does not cover:

  • Incorrect installation, operation and maintenance as described in the manual
  • Malfunction resulting from abuse, improper or negligent, handling, storage, use, operation, accident, alteration
  • Failure or problem resulting from the incorrect use of the product
  • Labour costs, and other charges for reinstalling the product
  • Repair or replacement unless authorised by Zilmet
  • Corrosion on mild steel flanges

Should you have a problem covered by this warranty contact the person from whom the vessel was purchased who will obtain authorisation from Zilmet (or distributor).

For further information, please contact us by email at: sales@zilmet.co.uk