During this COVID-19 period and carrier restrictions we are subject to the following delivery restrictions: Standard delivery 2-3 days, cut off for Overnight deliveries – 1:30pm
Model Cancellation Form
To Zilmet UK Limited
Address: Airfield Industrial Etate, Hixon, Staffordshire, ST18 0P
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
[*] Delete as appropriate
Summary of a Consumer’s key legal rights
This is a summary of a Consumer’s key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of the goods, a Consumer’s legal rights entitle the Consumer to the following:
a) Up to 30 days: if the Consumer’s goods are faulty, then the Consumer can get an immediate refund.
b) Up to six months: if the Consumer’s goods can't be repaired or replaced, then the Consumer is entitled to a full refund, in most cases.
c) Up to six years: if the Consumer’s goods do not last a reasonable length of time, the Consumer may be entitled to some money back.
See also Condition 7.1.2 which relates to the Consumer’s right to change their mind.